ACDI announces the release of PaperCut 12.0

Access Control Devices Incorporated (ACDI) the industry-leading manufacturer of copy, print and fax control devices, has announced the release of PaperCut MF v12. PaperCut MF is the preferred choice in cost recovery software packages.

The latest release of PaperCut MF, the most trusted name in cost recovery software, is loaded with new functionality and developed with customers needs in mind. Version 12 sees PaperCut add automatic duplexing and grayscale conversion allowing for greater return on invest and reduction of resources. Other notable upgrades include: a new executive report summary, custom dashboard widget and improved language translation.

As iPads have become a staple in many educational and business environments, PaprCut MF version 11.6 saw the introduction of the PaperCut iPad app. Mobile users now have the same functionality as desktop users including: print authentication, account selection and viewing of print job status.

Matt Bennett, Sales Manager for ACDI says, “We're excited about the new functionality that PaperCut has built into its latest releases. Mobile users are an ever-increasing segment in this market and PaperCut MF 11.6 and 12 focus squarely on their needs. The new versions solidify and strengthen our overall solution package and provides our customers with robust control over their entire fleet of copiers and printers.”

With the addition of ACDI ProServices® support to our technically advanced hardware, commitment to research and development and industry leading software, ACDI is your complete PaperCut resource. That is why customers continue to choose ACDI.

PaperCut MF 11.6 Released

New features:

• AirPrint support. PaperCut now enables printing to all your PaperCut managed printers across your enterprise. As well as enabling printing, the PaperCut iPad App also provides the rich functionality desktop users are used to, such as authentication, balance display and selecting / charging to shared accounts when printing. More information is available in the user manual.

Enhancements:

• Because of the increasing use of graphics application and Mac systems, PostScript files are getting larger. After significant performance profiling in PaperCut's PostScript parser we have improved analysis speed, showing a performance improvement of up to 6x.
• Added an option to hide/display report parameters on top of the reports.
• Added new print script recipes (examples):
• To cancel large jobs sent by users in a particular group.
• To only accept jobs sent from workstations in a particular subnet.

Fixes:

• Improved recovery when database connection problems occur during server start-up.
• Fixed problem when authenticating from a release station with usernames in the "DOMAIN\username" format.
• When running the "Control Printer Monitoring" program on Mac to enable/disable printers, the displayed number of enabled printers is now correct.
• When running the "Control Printer Monitoring" program on Mac to enable/disable printers, the displayed number of enabled printers is now correct.

Printer compatibility improvements:

• Added support for tracking printing for the NEC MultiWriter 8250N.
• Improved page level color detection for Ubuntu PostScript printing.
• Improved document level color detection for Canon iPF series devices (5100, 6550, 8100 and possibly others).
• Improved duplex detection on OKI B410 (PCL5).
• Fixed position of bottom-of-page watermarks for ledger page sizes for Toshiba PCL6 printers.
• Added support for Canon UFR II print driver on Mac.
• Improved analysis of RPCS (Ricoh) drivers.
• Detect non-standard paper sizes for the Ricoh Aficio MP W2400 printer.

Copier / Device Integration:

• Toshiba Onboard/Embedded (e-BRIDGE Open Platform): Preview release for an improved embedded solution leveraging new and emerging Toshiba technology.
• Xerox Onboard/Embedded (Xerox Secure Access): Added support for tracking scan-to-USB on supported devices.

At the core of PaperCut MF is the ability to interface directly with MFD hardware to track off-the-glass functions such as copy, scan, fax and secure print release. PaperCut has worked directly with Samsung® to bring software directly to the MFD at a firmware level. To complete the solution offering across all devices PaperCut MF also supports hardware copier terminals.

The Samsung embedded solution brochure is available for download on the ACDI website. The brochure is packed with all the latest PaperCut features available for your Samsung MFD.

New features:

• Web Cashier. This feature provides a simple web interface for (non-technical) staff to charge items to PaperCut accounts and/or deposit funds into PaperCut accounts. E.g. a print room could use this to charge services like binding and laminating to a user's PaperCut account, or a bursar's desk could use it to easily recharge a user's account after accepting cash at a register. See the user manual for more information.

Enhancements:

• New option to specify the default page loaded after logging into the end-user web interface. E.g. to go straight to the Web Print page after login.
• Enhancements to support and simplify the setup of Windows Authentication to MS SQL Server.
• Improved scalability for sites with many secondary print servers under high load by reducing the number of database connections used.
• Added more documentation about Mac to Windows printing and Print Services for UNIX.
• Page count hardware validation may now be used on sites who are using a custom SNMP community name.
• Print scripting: the API inputs.printer.groups now returns an array that may be used in for..each loops.
• Improved card self-association at MFPs when the card number is longer than 100 characters.
• Added support for print job redirection across more CUPS print queue types (queues using custom CUPS filters).

Fixes:

• Web Print: fixed issue that could cause XPS documents to not print (time out) if the server was under high load.
• Page count hardware validation may now be used in Windows clusters.
• Fixed a rare issue that would cause the application server to stop responding (database deadlock) when a user performs multiple copy jobs in a single login session during times of high print job load.
• Fixed issue releasing jobs from hold/release queues when using some payment gateway modules under certain conditions (CBORD and Blackboard in on-demand mode).
• Fixed issue logging into the UNIX command line release station when the user's password contained a backslash.
• Fixed display issue on the admin page used to change an internal user's password.

Printer compatibility improvements:

• Improved copy count detection on newer drivers for the Xerox WorkCentre range (e.g. Xerox WorkCentre 7530).
• Add toner solid ink(!) level detection for the Fuji Xerox ColorQube range.
• Improved page size detection for some older Fiery X3TYe PCL drivers.
• On the HP Officejet K550 when printing from MS PowerPoint: fixed potential copy count issue.
• Added support for the Epson 7890's GDI driver.
• Fixed issue watermarking on some PCL6 duplex jobs.
• PCL5 page-level color detection improvements.
• Improved grayscale detection for the Toshiba universal driver.
• Improved page counting for some PCL6 booklet documents.
• HP Universal PCL driver, printing from MS PowerPoint: improved copy count detection.

Copier / Device Integration:

• HP Onboard/Embedded (Chai SOE DSE): Reduce home screen icon size to fit on models with smaller screen sizes.
• Konica Minolta Onboard/Embedded (OpenAPI):
  • When print jobs are released from a hold/release queue in a batch, make sure the jobs print in the original order on Windows (issue on OpenAPI 3.1 only).
  • Id authentication: the option to mask the id is now available for some more devices with older firmware versions (not all devices can support this feature).
  • Fixed an issue which prevented showing more than 12 pages worth of accounts in account list.
• Kyocera Mita Onboard/Embedded (HyPAS):
  • The keypad may now be used for id/PIN logins, card PIN entry and account code entry (rather than requiring the soft keyboard).
  • Fixed session timeout on the print release screen.
  • The custom logo/colors are now displayed on all screens including the device initialization and admin setup screens.
  • Added an option to hide the cost from the print release screen.
  • Fixed issue masking the id entry when id authentication was the only enabled option.
  • Added an option to skip the print release screen when logging in.
• Sharp Onboard/Embedded (OSA):
  • Added SSO support. Third party applications such as scanning apps can now access information about the logged in user, as authenticated by PaperCut.
  • Improved handling of bad card swipes on Sharp OSA3 devices.
  • Fixed bug which prevented access to the Sharp copy tab after an auto-release of 4 or more jobs in some situations.
  • Allow Sharp PC-Fax jobs to be sent (previously these jobs were denied).
• Toshiba Onboard/Embedded (e-BRIDGE Open Platform):
  • Fixed issue on eBX devices where users logging in using the device "Guest" login could see and release jobs for other users (due to the device not reliably sending SNMP logout trap events).
  • Improved message displayed on embedded web browser when users login using the device built-in guest user.
  • Fixed a problem where the user's balance is displayed when a shared account is selected.
• Boscop Virtual Cash Acceptor: Added support for dispensing of cards.
• Xerox Onboard/Embedded (Xerox Secure Access): Improved reliability when using network card readers for authentication. If there is a problem initiating the login to the MFP, allow the user to re-attempt the card login immediately.

Little Rock, Feb. 22, 2011 -- Access Control Devices Incorporated (ACDI) the industry leading manufacturer of copy, print and fax control devices, has announced today that they have officially integrated their hardware payment systems with PaperCut release station and pay station software.

With the addition of PaperCut, the most trusted name in cost recovery software, ACDI’s technically advanced product portfolio continues to grow to meet the needs of our clients. ACDI now offers real-world features like: embedded off-the-glass (copy, scan and fax), rules-based printing, and follow-me printing along with a web-based dashboard. ACDI’s customer-focus and big picture thinking empowers them to support the software in all phases, from pre-sales consulting and implementation to maintenance and customer satisfaction reviews. What this means to universities, schools, professional and corporate offices looking to recover printing and copying cost is that a complete solution can be supplied by one vendor, greatly reducing the hassle and strain of dealing with multiple points of purchase.

Josh Lane, President of ACDI says, “We're excited about the addition of PaperCut to the ACDI family. It solidifies and strengthens our overall solution package and provides our customers with robust control over their entire fleet of copiers and printers.”

Technically advanced hardware, 24-hour on-call support, a commitment to research and development and now industry leading software all from one source. That is why customers continue to choose ACDI.

ACDI will be exhibiting at the 2011 ITEX conference, This years conference is March 22-23 at the Walter E. Washington Convention Center in Washington, D.C. A little bit about the conference: Each year, ITEX continues to lead the channel with the strongest road map to grow new business, insisting that actionable strategies are implemented to secure high profit margins. In it's 11th successful year, ITEX continues to provide the best direction to the channel that will lead to increased business growth. Hear from dealers, consultants, OEMs, analysts, vendors and VARs who present their proven methods first-hand. It's time to learn where the latest technology is taking our industry and how to profit from it! ITEX - the one event that captures it all!

We'll have on display the latest technology in Prox Cards, Print Management Software, and embedded solutions that drive ROI and reduce hardware costs. In addition, the week before, for our Sharp Customers, we'll be in Las Vegas, Nevada at the Sharp National Dealer Meeting displaying similar products. 

ACDI is a leading manufacturer and designer of superior copy and print control devices. Since 1994, we have established ourselves as one of the industry's leaders through hard work, quality products, and the ability to meet our clients' needs. Contact us today at 800.990.2234 or sales@acd-inc.com and let us create a custom hardware or software solution for your business or organization.

Little Rock, AR — August 30, 2010 — ACDI, a Little Rock based developer and manufacturer of copy and print control solutions, is proud to announce the hiring of Casey Cobb in the position of Account Manager for the western region. 

Cobb, a graduate of the University of Arkansas at Little Rock, comes to ACDI after serving as retail sales manager for northern Arkansas in a Fortune 100 communications company. Cobb brings with him more than 12 years of professional business-to-business solutions management and sales experience.

“What Casey brings to our team is a fresh outlook on the market and a willingness to serve our customers in all capacities. These qualities combined with his experience will make an immediate impact on the service and professionalism our clients, and future clients in his territory will receive,” said Josh Lane, president of ACDI.

ACDI is a leading manufacturer and designer of superior copy and print control devices. Since 1994, we have established ourselves as one of the industry's leaders through hard work, quality products, and the ability to meet our clients' needs. Contact us today at 800.990.2234 or sales@acd-inc.com and let us create a custom hardware or software solution for your business or organization.

Little Rock, AR — May 15, 2010 —ACDI, a Little Rock based developer and manufacturer of copy and print control solutions, announced the redesign of The Swiper, a cost-effective credit card reader. The Swiper interfaces with almost every copier/mfp in the market today, allowing clients to access a business center’s services. Before a copy, print, or fax can be processed, users must swipe their credit card at the machine, where the display informs them of the current and total transaction charges.

The Swiper affords many technical advances and options, including: Multiple price lines for B&W, color and premium paper sizes, Interfaces with pay-for-print solutions (Print management software required), Total back-end payments engine with financial reporting, Accepts Visa, MasterCard, American Express and Discover, Ethernet or wireless transmission, 24/7 customer service for you and your customers, PCI Compliance for credit card transactions.

On the redesign of The Swiper, Josh Lane, CEO said, “We have redesigned The Swiper to be a leaner and meaner credit card reader. The new Swiper has all the options as the original with a considerably smaller footprint. The Swiper fits better into the work-flow of a business center copy and print solution. The new user interface makes it incredibly simple to use.”

Continually focusing on our core competencies and leveraging our position as a market leader enables ACDI to offer a free, 2-year limited warranty and toll-free technical support along with an optional extended warranty programs and on-site technical support. To find out more about The Swiper, Contact Us today.

Now authorized Toshiba dealers and subsidiaries can provide ACDI's best-in-class copy management devices as an integrated part of their Toshiba offerings to educational, commercial and professional office customers as a seamless feature of TABS' robust line of color and monochrome e-STUDIO multifunction products. Working with ACDI as a preferred vendor furthers TABS' commitment to solving the full range of our customers copy and print management needs in business, government and education settings, said Kay Fernandes, vice president of Marketing, TABS.

Read the Toshiba Press Release here

Aided by Konica Minolta's premier Vendor 2 protocol, ACDI has launched the first "Vend-All" solution, allowing individual charges for Copy, Fax, Print and Scan. Thus far, this is the first of its kind and we are proud to say it works!

ACDI is proud to announce a simple, plug & play interface solution for the Sharp MX series of copiers. The EX2000's unmatched design flexibility combined with Sharp's split button architecture allows for one of the most user-friendly color copier vending solutions to date. Customers will value the interface's ability to correctly charge for all combinations of color, B&W, duplex and premium paper sizes. Compared to other solutions, technicians will appreciate our simple installation and ease of setup. Our research and development team have been working hard to provide the highest quality and most flexible solutions for our customer's needs. We look forward to continuing to show the integrity and dependable service you expect when choosing ACDI.

In effort to achieve our clients' requests, ACDI has developed a new software companion to our Copymate 900/2500/SD devices. The Copymate Data Extractor can upload copy counts directly to a customer's PC or laptop and import the data into any of their favorite spreadsheet, database, or accounting software. Also, customer accounts can easily be added to the Copymate control device from any PC spreadsheet. When uploading or downloading account information from multiple Copymate devices, this program is essential.

Little Rock, AR — September 26, 2006 —ACDI, a Little Rock based developer and manufacturer of copy and print control solutions, announced the immediate availability of its EX2000 SeriesTM copy and print control devices. The EX2000 Series enables companies to control their copy and print costs in a pay-for-print environment, while realizing a greater ROI. 

The EX2000 Series copy and print control devices utilize a feature-rich, user-friendly, technology platform. This versatile, turnkey solution is bursting with the options that modern users demand in today’s extremely competitive, customer centric marketplace. Multiple PIN accounts, limitless payment methods, pay-for-print connectivity, granular reporting, and flexible pricing create an invaluable resource of companies and their clients.
On the availability of the EX2000 Series, Josh Lane, CEO said, “Combining the scalable technology utilized in the EX2000 Series products, with the market-driven features, and the multitude of custom option packages, we have created the next evolution in copy and print control solutions.” 

Continually focusing on our core competencies and leveraging our position as a market leader enables ACDI to offer a free, 2-year limited warranty and toll-free technical support along with an optional extended warranty programs and on-site technical support.