What's New in PaperCut 18.2

Welcome to Change

Change print job settings at device

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Scan to Cloud Storage for Box

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Job Ticketing Enhancements

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Integrated Scanning for FutureSmart 4

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Change the number of copies, switch to grayscale, or even force duplex right at the printer.

End-users can now edit print job attributes at the MFP prior to release. Each job gives additional options to change settings including forcing grayscale, forcing duplex, and adjusting the number of copies. Users can also delete files created in error and switch to Shared Accounts.

Show savings and encourage better behavior with additional updates at the touchscreen such as displaying cost and savings as changes are made to print jobs.

SUPPORTED PLATFORMS

Fuji Xerox ApeosPort V+

HP (OXP)

Konica Minolta (OpenAPI)

Ricoh (SmartSDK)

Sindoh (OpenAPI)

Toshiba (e-Bridge Open Platform V3+)

Xerox (EIP 3.0+)

 

Enhance the MFP experience with the new Box connector for Scan to Cloud.

Send important documents straight to even more cloud storage solutions! A significant enhancement to Integrated Scanning, the Box connector is especially scintillating for K-12 and Higher Education. It also provides a new experience for customers across all verticals.

 

Job Ticketing now available for Mac and Linux.

Mac and Linux installers are now available for Job Ticketing! In addition to new supported platforms, end-users can easily upload multiple files at once, edit existing jobs, and request additional attributes as needed.

JOB TICKETING ENHANCEMENTS

Enable, customize, and preview email notifications.

Edit and delete new orders.

Upload multiple files at one time.

 

Introducing Integrated Scanning and Scan to Cloud for HP FutureSmart 4

HP FutureSmart 4 devices have the same great experience as other Integrated Scanning platforms. The PaperCut home screen and easy to use Scan Actions are great solutions for customers using HP devices. 18.2 also adds the option to hide the account selection icon from the home screen.

 

 

Full Release Notes

Enhancements:

  • HP (OXP): Added support for Integrated Scanning.
  • Fuji Xerox ApeosPort V+: PaperCut MF now supports all Fuji Xerox ApeosPort-V (or higher) devices.
  • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:

  • Account
  • Balance
  • Cost

This applies to:

  • Fuji Xerox ApeosPort V+
  • HP (OXP)
  • Konica Minolta (OpenAPI)
  • Ricoh (SmartSDK)
  • Sindoh (OpenAPI)
  • Toshiba (e-Bridge Open Platform V3+)
  • Xerox (EIP 3.0+)
  • Active Directory synchronization is now included in the system debug logs when system debug logging is enabled.
  • On the Printer Copy Settings page, you can now select all common or select all printer settings.
  • On the Device Copy Settings page, you can now select all common or select all device settings.
  • Print Release: IPPS print queues are now included in the list of suggested Find Me destination queues on the Device Details page, when the network address matches the destination address of the MFD.
  • Scan to Cloud Storage: Improved the error messages for license activation.
  • Language support: Welsh is now available.
  • Toner levels are now reported on IPPS print queues.

Fixes:

  • Security: Fixed an issue that allowed an Admin with partial admin rights to gain additional admin rights in the Admin web interface.
  • Fixed an issue that caused web interface logins to fail when the proxy setup added an X-Forwarded-For header that included a port. This enables sites to use Mobility and Web Client logins with this proxy setup.
  • Standard Release Station: Fixed a layout issue that caused the Print All and Cancel All buttons to be inaccessible when using an onscreen keyboard on some screens.
  • Fixed an issue that caused a "Could not find message for key" error message for some Release Station job cancellation messages.
  • Mac User Client: Fixed an issue preventing Mac User Clients from connecting to the Application Server over IPv6.
  • Admin Web Interface: Fixed an issue that caused long printer/device group names to flow outside the Printer/Device group dropdown box on some screens.
  • Fixed an issue that caused an error when silently deploying the PaperCut MF Application Server and pre-populating the setup wizard using setup-defaults.properties. See Automated Application Deployment.
  • CBORD payment gateway:
    • Improved some error messages, and removed some confusing messages that displayed when the balance was low.
    • Improved security support for legacy CBORD users.
  • MacOS generic PCL driver: Fixed an issue that prevented:
    • Simplex to duplex conversion
    • Changing the number of copies
  • OKI PostScript drivers: Fixed an issue that in some cases caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).
  • Xerox PCL6 drivers: Fixed a rare issue that caused changing the number of copies to fail.
  • Print Provider:
    • Fixed an issue that occasionally printed garbled characters in the debug logs.
    • Changed a setting so the Print Provider communicates correctly with the PaperCut MF Application Server and Site Server when a content filter service is used. For details, refer to SonicWall with Content Filter Service.

Copier / Device Integration

  • Fuji Xerox ApeosPort V+:
    • PaperCut MF now supports all Fuji Xerox ApeosPort-V (or higher) devices:
     
  • PaperCut MF now supports Fuji Xerox ApeosPort V+ Multifunction Devices (MFDs), offering a simplified setup that doesn't require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-V (or higher) devices.
  • The device type "Fuji Xerox ApeosPort VI+ (AIP)" has been renamed "Fuji Xerox ApeosPort V+ (AIP)" on the Devices > Create Device page.
  • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
  • Color (color to grayscale)
  • Duplex mode (1-sided to 2-sided)
  • Copies
  • Account
Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:
  • Account
  • Balance
  • Cost
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • Real-time Activity Dashboard: Fixed an issue that displayed multiple rows of identical, unnecessary device status update logs.
  • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen.
  • Fixed an issue that could cause a JavaScript error to appear when logged-in users with non-ASCII characters in their username attempted to access the native device menu from a PaperCut MF screen.
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
  • HP (FutureSmart Legacy):
    • Added a config key to toggle the display of the PaperCut MF Account Selection icon on the device (ext-device.hp.register.account-selection).
  • HP (OSA):
    • Improved the layout, color, design, and appearance of some device screens.
  • HP (OXP Printer Only):
    • Added support for branding customization (header, logo, background, and text color).
    • Improved the appearance of PaperCut MF icons on the device.
    • Added a config key to hide the PaperCut MF Account Selection icon on the device (ext-device.hp-oxpd.register.account-selection).
    • Added a warning message on the Device Details page when SSL is not enabled.
    • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
    • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) – Certificate error", instead of "Started (with errors) – Unknown error"
    • Added a config key to allow PaperCut MF to register all supported card readers connected to the device by default, if the Swipe Card authentication method is selected (ext-device.hp-oxpd.register.card-reader).
    • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen.
    • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
  • HP (OXP):
    • Added support for Integrated Scanning.
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
     
  • Color (color to grayscale)
  • Duplex mode (1-sided to 2-sided)
  • Copies
  • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:

  • Account
  • Balance
  • Cost
  • Added support for branding customization (header, logo, background, and text color).
  • Improved the appearance of PaperCut MF icons on the device.
  • Added a config key to hide the PaperCut MF Account Selection icon on the device (ext-device.hp-oxpd.register.account-selection).
  • Added a warning message on the Device Details page when SSL is not enabled.
  • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
  • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) – Certificate error", instead of "Started (with errors) – Unknown error"
  • Added a config key to allow PaperCut MF to register all supported card readers connected to the device by default, if the Swipe Card authentication method is selected (ext-device.hp-oxpd.register.card-reader).
  • Fixed an issue that prevented users from being able to enter credentials in the "ID number" field on the Login screen.
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
  • HP Pro:
    • After PaperCut MF is installed on the device, the Device Status now displays "Started - Device is ready for user to login", instead of "Started - Device integration successful".
    • When attempting to enable HTTPS, if the number of certificates allowed on the device has been exceeded, the Device Status now displays "Started (with errors) – Certificate error", instead of "Started (with errors) – Unknown error"
  • Konica Minolta (OpenAPI):
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:

  • Account
  • Balance
  • Cost
  • Improved the layout, color, design, appearance, and usability of all the PaperCut MF device screens.
  • Users can now multi-select print jobs for release.
  • iOption 4.9 and later: When using Integrated Scanning, users are now able to add more pages to the current scan job and receive it as a single PDF.
  • PaperCut MF for iOption OpenAPI 18.2.0 and above does not support devices running the NetFront Browser. This includes: C650, C550, C451/C353, C253, 751, 601/501, 421, 361/C652, C552, C452/C652DS, C552DS/C360, C280, C220/423, 363, 283, 223/602, 502, 652, 552. You can still use these devices without iOption.
  • Fixed an issue when "Automatically release jobs upon login" is enabled, that hid the message on the Home screen about the number of jobs that have been automatically released.
  • Ricoh (SDK/J) version 6.0.5*:
    • Ricoh Remote Operation Client 1.2.3:
    • Simplified the process for installing applications by adding a single button to browse through directories and locate the required file.
    • Updated the bundled RXOP library to version 3.6.1.
  • Ricoh (SmartSDK) version 2.2.2*:
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:

  • Account
  • Balance
  • Cost
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Ricoh Remote Operation Client 1.2.3:
  • Simplified the process for installing applications by adding a single button to browse through directories and locate the required file.
  • Updated the bundled RXOP library to version 3.6.1.
  • Sharp (OSA):
    • Improved the layout, color, design, and appearance of some device screens.
  • Sindoh (OpenAPI):
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:
  • Account
  • Balance
  • Cost
  • Improved the layout, color, design, appearance, and usability of all the PaperCut MF device screens.
  • Users can now multi-select print jobs for release.
  • iOption 4.9 and later: When using Integrated Scanning, users are now able to add more more pages to the current scan job and still receive it as a single PDF.
  • PaperCut MF for iOption OpenAPI 18.2.0 and above does not support devices running the NetFront Browser. You can still use these devices without iOption.
  • Fixed an issue when "Automatically release jobs upon login" is enabled, that hid the message on the Home screen about the number of jobs that have been automatically released.
  • Toshiba (e-Bridge Open Platform V3+):
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:
  • Account
  • Balance
  • Cost
  • Added a new optional button for quick guest access (anonymous authentication in conjunction with other authentication methods).
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.
  • Toshiba (eConnect):
    • Improved the layout, color, design, and appearance of some device screens.
  • Xerox (EIP):
    • EIP 3.0+
    • Changing print job settings at the device**: The Sys Admin can now configure the PaperCut MF Print Release screen to allow users to change the following print job settings at the device and display the related cost change:
    • Color (color to grayscale)
    • Duplex mode (1-sided to 2-sided)
    • Copies
    • Account

 

Viewing print job settings at the device: The Sys Admin can now configure the PaperCut MF Print Release screen to hide or display the following print job settings at the device:
  • Account
  • Balance
  • Cost
  • EIP 1.5+
  • Added support for guest access (anonymous authentication in conjunction with other authentication methods).
  • Fixed an issue when deleting a device in the PaperCut MF Admin web interface that sometimes displayed multiple rows of unnecessary error messages in the server log.

For Integrators:

  • If the user's home folder is set in User Details, developers using the SSO Device API can now discover it.

Job Ticketing:

  • The Job Ticketing installer can now be downloaded directly from within PaperCut MF so customers can trial the product.
  • Added a new print scripting recipe for Job Ticketing that displays a one-off pop up message informing them about a new Print Room or FabLab.
  • Added a new print scripting recipe for Job Ticketing that cancels a large print job after a specified number of pages, and prompts the user to submit the print job to the Print Room instead.
  • Fixed an issue in Job Ticketing where email notifications could not be sent when a suffix was applied to the user emails in PaperCut MF.

Other Notes:

  • If you are running v18.1.1, there is NO database upgrade.
  • ** If you use print scripts, then when upgrading from 18.1.4 or below, the ability to change print job settings at the device is switched off by default. Before switching on this feature, read the following considerations.
  • Devices marked with * require installing an updated version of the embedded software to access new features and fixes