PaperCut 20.0 Just Dropped – Let’s Talk About the Insanely ‘Epic’ Updates!

PaperCut 20.0 Just Dropped – Let’s Talk About the Insanely ‘Epic’ Updates!

It’s official, the 20.0 release build is here, and ready for delivery. Along with PaperCut, ACDI is tipping our hats to healthcare. With the new Epic compliance and further Cerner support, hospitals and healthcare providers now have stable print management, making printing more secure for hospitals and other healthcare facilities. There’s also a new High…

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EP. 13 of What’s The Solution “KPAX – Interview with David Brown Part 2”

EP. 13 of What’s The Solution “KPAX – Interview with David Brown Part 2”

On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a house call to talk tech, boxes, and business.  In today’s episode, we conclude our interview with David Brown, ACDI’s KPAX Fleet Management Product Owner. In…

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Communication Analysis Is Essential for The New Business Landscape

Communication Analysis Is Essential for The New Business Landscape

As you can see, there are some exciting new ways and systems for teams to communicate through, while being able to learn more about their customers. In a world with an increasing amount of priority being placed on the customer, making the most out of every single interaction matters. Businesses never honestly know what conversation…

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The Future of B2B Customer Support & A Few Tips on How to Be Impactful

The Future of B2B Customer Support & A Few Tips on How to Be Impactful

As we look forward to the next decade, let’s first reflect on the previous one and the impact it had on customer support. The 2010’s was a decade driven by the emergence and evolution of mobile technology, making it easier to communicate than ever before. Think Mobility Print and Print Deploy. It also launched “big…

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EP. 12 of What’s The Solution “KPAX – Interview with David Brown Part 1”

EP. 12 of What’s The Solution “KPAX – Interview with David Brown Part 1”

On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a house call to talk tech, boxes, and business. In today’s episode, we sit down with David Brown, ACDI’s KPAX Fleet Management Product Owner. In Part…

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