Communication Analysis Is Essential for The New Business Landscape

Communication Analysis Is Essential for The New Business Landscape

As you can see, there are some exciting new ways and systems for teams to communicate through, while being able to learn more about their customers. In a world with an increasing amount of priority being placed on the customer, making the most out of every single interaction matters. Businesses never honestly know what conversation…

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The Future of B2B Customer Support & A Few Tips on How to Be Impactful

The Future of B2B Customer Support & A Few Tips on How to Be Impactful

As we look forward to the next decade, let’s first reflect on the previous one and the impact it had on customer support. The 2010’s was a decade driven by the emergence and evolution of mobile technology, making it easier to communicate than ever before. Think Mobility Print and Print Deploy. It also launched “big…

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EP. 12 of What’s The Solution “KPAX – Interview with David Brown Part 1”

EP. 12 of What’s The Solution “KPAX – Interview with David Brown Part 1”

On What’s The Solution, radio’s favorite imaging industry tech guy Doc Ballje dishes on the latest software features and hot-button topics trending today. Join The Doctor as he makes a house call to talk tech, boxes, and business. In today’s episode, we sit down with David Brown, ACDI’s KPAX Fleet Management Product Owner. In Part…

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How Companies Could Shift Their Efforts to Drive Revenue

How Companies Could Shift Their Efforts to Drive Revenue

Information and data are constantly changing; with that said, companies need to devise two strategy tracks. One strategy should be evolving and reacting to the current environment as it happens (think webinar on remote working) while another way should be in the longer term. How will the world look in 6 months? How do you…

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The Economic Impact on the Imaging Industry

The Economic Impact on the Imaging Industry

After reading numerous articles, watching many videos, consuming around the clock news, we are all doing our best to understand the global economic impact. The pressure to effectively connect digitally is even more critical during periods of peak demand. While we all agree that just hunkering down and waiting for the next round of government…

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